Service & Support
Allcontroller provides consulting, installation, support and maintenance services worldwide
Consultation
At Allcontroller, we have a mature R&D system, motion algorithms and secondary development capabilities. Our team of experts provides professional guidance for all your motion-related projects, helping you determine the motion system that best suits your needs. We also provide solutions including flight, racing, ships, earthquakes, scientific research and various simulators. Professional engineers work closely with you to customize various motion platforms and motion systems. With our many years of experience, professional technical capabilities and high-quality services, Allcontroller is a trustworthy partner for all your motion projects. We will always provide you with comprehensive support.
On-site installation and training
Allcontroller provides professional on-site installation and training services to ensure that your team can quickly master equipment operation and maintenance skills. Our team of engineers will arrive on site as soon as the equipment is delivered to install, debug and calibrate it to ensure that the equipment operates in the best condition. At the same time, we provide operators with hands-on training courses covering equipment operation, daily maintenance and troubleshooting. Our training not only focuses on theory, but also emphasizes practice to ensure that your team can independently cope with various challenges. Whether it is the commissioning of new equipment or the upgrading of existing equipment, Allcontroller can provide you with all-round support.
Remote technical support
Allcontroller’s Remote Technical Support service allows you to get professional help anytime, anywhere. Through advanced remote diagnostic tools, our engineers can connect to your equipment in real time to quickly locate problems and provide solutions. Whether it is software configuration, parameter adjustment, or troubleshooting, our team can complete it efficiently remotely. To further improve the quality of service, we also provide remote assistance. Through remote video conferencing and other methods, our engineers can intuitively guide your team to complete complex operations. Allcontroller’s remote technical support not only saves time and cost, but also ensures timely and accurate problem solving.
Allcontroller® Provides
Top Grade Quality
Our products are tested rigorously to provide you with a reliable care-free experience
Custom Orders
We create custom linear actuators to suit specific application requirements of our customers
Lifetime Customer Support
We provide first class service with our friendly and helpful staff who can help you achieve quick and simple solutions for your project