Terms of Sale
Allcontroller Terms and Conditions of Sale
This page and the documents expressly displayed on it set out information about us and the legal terms and conditions (“Terms”) that govern the sale of any of our company’s products or services (“Goods”) to you.
These Terms apply to any purchase order entered into between us and you for the sale of Goods (the “PO”). Please read these Terms carefully before ordering any products on our website and make sure you understand them. Please note that by ordering any of our products you agree to be bound by these Terms and any other documents expressly listed in them.
Before placing an order, you will need to confirm your acceptance of these Terms. If you refuse to accept these Terms, you will not be able to order any Goods on our website. You should print a copy of these Terms or save them on your computer for future reference.
1. About Us
1.1 We operate the website www.motionplat.com. We are Nanjing Quankong Electronic Technology Co., Ltd., a company incorporated in the People’s Republic of China (hereinafter referred to as “China”, excluding the Hong Kong Special Administrative Region, the Macao Special Administrative Region and the Taiwan Region) and located at No. 15 Huashan Road, Gaochun Economic Development Zone, Gaochun District, Nanjing City, Jiangsu Province, China.
1.2 If you need to contact us, please refer to the “Contact Us” page.
2. Our products
2.1 All our products are non-standard and customized. The products you see on our website are customized products of our customers. We can customize the appearance and parameters according to your requirements, or directly refer to our previous customer cases for customization.
2.2 All our equipment packaging will be packaged in export wooden boxes, and the entire equipment will be protected by wrapping film.
2.3 The delivery time of all our products is generally about 30-45 days. If the product parts you ordered are out of stock, we will notify you as soon as possible and communicate the specific delivery time separately.
3. Use of our website
3.1 The Privacy Policy governs your use of our website. Please read the above rules carefully as they contain the basic terms that apply to you.
4. How we use your personal information
4.1 We only use your personal information in accordance with our Privacy Policy. Please read this policy carefully as it contains important information about you.
4.2 If you need to query, correct or delete your personal information, or need to cancel your account, please refer to the relevant provisions of our Privacy Policy. We give you control as much as possible, but there may be some exceptions, such as we may need to retain relevant information for legal reasons. For some of your requests, we also need to confirm your identity before processing.
5. How the contract is concluded
5.1 Our ordering process allows you to check and correct any errors before submitting your order. Please read and check the order carefully on each ordering process page.
5.2 After placing an order, we will officially calculate the production date from the date we receive the deposit.
5.3 If we are unable to complete the agreed production cycle due to supply problems with certain processed parts or component brand suppliers of the equipment, we will communicate and discuss with you in a timely manner, such as replacing brand parts or agreeing on additional construction period.
6. Our liability (if you are a business)
6.1 The products we supply are for your internal business use only and you agree not to use them for any resale purposes. We reserve the right to refuse or cancel your order if we have reasonable grounds to believe that you are purchasing for resale rather than for internal business or personal use, or otherwise unlawful.
6.2 We do not in any way limit our liability for:
6.2.1 Personal injury to you.
6.2.2 Damage to your property caused by our intent or gross negligence.
6.3 Subject to clause 12.2, in no event will we have any liability to you for any liability arising out of or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty or otherwise:
6.3.1 Loss of profits, sales, business or revenue.
6.3.2 Loss of or corruption of data, information or software.
6.3.3 Loss of business opportunity.
6.3.4 Loss of anticipated cost savings.
6.3.5 Loss of goodwill.
6.3.6 Any indirect or consequential damages.
6.4 Subject to clauses 12.2 and 12.3, our total liability to you for other losses arising out of or in connection with the Contract (whether in contract, tort (including negligence), breach of statutory duty or otherwise) shall in no event exceed the purchase price of the item.
6.5 Unless expressly agreed otherwise in these Terms, we make no representations, warranties or undertakings in relation to the Goods. Any representations, conditions or warranties implied or incorporated into these Terms by statute, regulation or otherwise are excluded to the fullest extent permitted by law. In particular, we are not responsible for ensuring that the Products are suitable for your purposes.
7. Price
7.1 The prices of the goods will be based on the official quotation we provide.
7.2 The prices of our products may change from time to time, and the prices in the general quotation are guaranteed to remain unchanged for 15 days. In addition, price changes will not affect any orders that have been confirmed for shipment.
7.3 The prices of the goods do not include any delivery costs; therefore, delivery costs are determined according to international markets.
7.4 There are a large number of products listed on our website. Despite our reasonable efforts, it is possible that some of the goods quoted on the website are incorrect. If we discover that the price of an item is incorrect, we will contact you and give you the choice of continuing to purchase at the correct price or withdrawing your order. We will not process your order until we receive your instructions. If we are unable to contact you using the contact information you provide during the order processing, we will cancel the order and notify you in writing. Please note that if the product is incorrectly priced, we are under no obligation to provide you with the incorrect (lower) price and you should have reason to believe that the price was incorrect.
8. Events Beyond Our Control
8.1 We will not be liable for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by an Event Beyond Our Control.
8.2 An Event Beyond Our Control means any act or event beyond our reasonable control, including but not limited to strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or the unavailability of shipping, air, motor or other public or private transport.
8.3 If something happens that is Beyond Our Control and affects our ability to perform our obligations under the Contract:
8.3.1 We will notify you as soon as possible.
8.3.2 If an Event Beyond Our Control occurs, our obligations under the Contract will be suspended and the time for performance will be extended by the duration of the Event. If such an Event affects our ability to deliver the Goods to you, we will arrange a new date for delivery after the Event has ended.
9. Communication between the Parties
9.1 Where we refer to “writing” in these Terms, that includes email.
9.2 If you are a consumer:
If you wish to contact us in writing for any other reason, you may send an email or post (prepaid) to the following address: No. 15 Huashan Road, Gaochun Economic Development Zone, Nanjing, China. You may also contact us through our customer service hotline.
9.3 If we have to contact you or give you written notice, we will do so by email or prepaid post to the address you provide in your Purchase Order.
9.4 If you are a business:
9.4.1 Any notice or other communication given by you to us or by us to you under or in connection with the Contract shall be in writing and shall be given by personal delivery, prepaid post or email or by posting on our website.
9.4.2 A notice or other communication will be deemed to have been given: if delivered personally, upon leaving our registered office; if sent by email, one business day after being sent; and if posted on our website, immediately.
9.4.3 In proving that any notice has been given, it shall be sufficient evidence if it is a letter that is accurately addressed, stamped and put into a mailbox; it shall be sufficient evidence if it is an email that is successfully delivered to the specific email address of the recipient.
9.4.4 This clause does not apply to the service of procedural or other documents in any legal proceedings.
10. Other important terms
10.1 We may transfer our rights and obligations under a Contract to another organisation but this will not affect your rights or our obligations under these Terms.
10.2 You may only transfer your rights or obligations under these Terms to another person with our written consent.
10.3 This Contract is between you and us. No other person has any right to enforce any term of this Contract.
10.4 Each clause of these Terms shall have independent effect. If any court or relevant authority finds that any clause of these Terms is illegal or unenforceable, the remaining clauses shall remain in full force and effect.
10.5 If we do not insist on performance of any of our obligations under these Terms, or enforce our rights against you, or if you fail to promptly comply with those obligations, this will not mean that we have waived our rights against you or that you are relieved from those obligations. If we waive our right to prosecute a breach by you, we will notify you of this in writing, but this will not mean that we automatically waive our liability for future breaches by you.
10.6 These Terms are governed by Chinese law.
11. Award-winning customer service
Allcontroller’s expert team in Jiangsu, China is available Monday to Sunday from 8:00 am to 8:00 pm. Feel free to call us anytime.
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Frequently Asked Questions
A motion platform is a mechanical device that provides movement across one or more of the six degrees of freedom (DoF), which are individually defined as X, Y, Z, θ-X, θ-Y, θ-Z, and often referred to as surge, sway, heave, roll, pitch, and yaw.
Simulator motion platforms today use 6 jacks (“Hexapods”) giving all six degrees-of-freedom, the three rotations pitch, roll and yaw, plus the three translational movements heave (up and down), sway (sideways) and surge (longitudinal). 6 Dof motions are powerful cues when combined with outside-world (OTW) imagery.
Allcontroller’s standard motion platform has a load range of 100kg to 5000kg, supporting highly customized designs. For scenarios such as aerospace and heavy vehicle testing, it can provide a reinforced structure solution with a load of more than 10 tons, and is equipped with a redundant electric system to ensure stability.
Driven by a high-precision servo motor, the repeatability is ±0.01mm and the dynamic response time is <10ms. For high-frequency scenarios such as automotive testing, a high-frequency response module (up to 100Hz) can be optionally installed to ensure the accuracy of real-time feedback data.
Fully compatible. We provide an open API interface and support multiple communication interfaces, including CAN, RS232, RS485, and support SD card file reading and writing.
Support non-standard customization. Size customization (minimum 0.5m x 0.5m, maximum 10m x 10m). For the convenience of transportation, due to the limitation of container size, it is generally recommended to control the width below 2 meters, or assemble it upon arrival at the project site.
We support customers to come to China and conduct on-site acceptance at our factory, and we provide food and accommodation. For customers who cannot come to China, we provide Google conference video acceptance or shoot sports platform indicator videos according to the indicators required by customers.